Key job responsibilities
Program Ownership & Strategy
Own the technical program lifecycle for satellite customer terminals, managing the full program lifecycle from concept through design, build, launch, continued innovation, and eventual deprecation
Drive the quarterly hardware roadmap process across 10+ product lines, synthesizing inputs from engineering, finance, and business development into a prioritized view of product timelines, tradeoffs, and dependencies
Define and own the program mission, vision, and tenets; set objectives and drive improvements quantified with metrics
Be accountable for overall program strategy, driving teams inside and outside the organization toward shared goals
Execution & Delivery
Identify, quantify, and drive mitigation of schedule, supply chain, and technical risks from development through end-of-life
Unblock teams and increase speed of delivery by negotiating resources and priorities across organizations
Make trade-offs between short-term needs and long-term architectural health, using strong technical judgment to question proposals and test assumptions
Proactively identify and mitigate risks before they become roadblocks; find a path forward in ambiguous situations with limited guidance
Oversee rollout processes including test and deployment to Beta/Production, and manage post-launch support plans
Cross-Functional Collaboration & Communication
Collaborate across Leo, Lab126, eero, and Amazon partner teams to ensure hardware product readiness aligns with customer deployment timelines
Write effective Amazon 6-pager narratives and present to Directors and VPs; communicate progress and outcomes against measurable success criteria
Foster constructive dialogue, harmonize discordant views, and lead resolution of contentious issues to build consensus
Partner with Product Management to translate feature priorities into technical program plans, ensuring engineering teams have clarity on scope, sequencing, and dependencies
Rhythm of Business & Operational Excellence
Own the rhythm of business for CT Product. Drive MBRs, QBRs, and OP planning cycles to maintain organizational alignment on goals, metrics, and resource allocation
Drive system performance KPIs and product launch readiness milestones through dashboards and reporting, ensuring alignment across hardware, software, and customer experience teams
Manage CapEx/OpEx budget alignment and coordinate financial inputs across program milestones and product launches
Streamline and eliminate excess process; create predictable process paths that increase team productivity and effectiveness
Technical Leadership
Understand the systems in the CT product/program space, including system limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
Influence system owners and architecture decisions; drive simplification and efficiency in existing engineering to unblock innovation
Ensure dependencies are managed and teams are decoupled where appropriate to eliminate architecture problems that stifle innovation or cause outages
Be data-driven in all decisions; influence team technical priorities and business strategy through data-driven contributions
Set a great example of program management best practices for others
Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
Program management at Amazon Leo is a healthy blend of dynamism and structure, balancing urgent risk escalations with strategic product planning, with clear responsibility to deliver on behalf of our customers. The CT (Customer Terminal) Product team owns the satellite customer terminal portfolio — a cornerstone of Amazon Leo — working alongside diverse experts across ASIC, antenna, embedded software, manufacturing, and partner organizations including Lab126 and eero.
5+ years of technical product or program management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Experience producing executive-level written materials and presenting to executive audiences
Experience with hardware product development lifecycles, including supply chain, manufacturing
Strong technical understanding of system architecture, including workflows, APIs, dependencies, and design trade-offs
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually
