As an effective programs leader, you will collaborate with partners to identify and remediate risks in their software solutions, and help them gain access to AWS partner benefits. You will track key performance indicators to help support the future state of each development workstream and ensure success. You will provide frequent program status updates to stakeholders and business leaders. You will also lead communications and strategic operational plans for the partner technical teams. You will be comfortable in a fast-paced, multi-tasked, high energy environment. You will be a creative and analytical problem solver who likes diving into data, with a passion for delivering results.
This role could involve up to 20% travel.
Key job responsibilities
Develop and maintain AWS partner technical recognition programs, delivering an excellent Partner experience and enforcing a consistent technical bar across all reviews.
Work with global Partner Solutions Architects (PSAs) in order to drive consistent mechanisms across all validations
Implementing a mechanism for measuring Partner satisfaction, reporting and analyzing operational data to identify process defects, building ongoing enablement mechanisms to drive consistency and standardization across global teams.
Automate processes and lead development efforts through automation work that increase output of the program, while maintaining quality.
Own email campaigns, funding requests, partner recruitment efforts for the global program
Develop a global program strategy, and deploy it with regional enablement and productivity leads
Create effective communications and program roadmaps that align with regional and worldwide stakeholders
Own documentation updates (internal and external), and serve as the primary point of contact for questions and escalations related to program operations.
Implement feedback loops to continuously iterate on programmatic/ scale mechanisms that improve upon existing systems, services, and programs
Work directly within AWS data lakes, and create real-time dashboards to report on program deliverables
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve
5+ years of technical product or program management experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
