You will work with cross-functional tech teams, operations stakeholders, and business partners to translate business goals into clear workstream plans and hold owners accountable for delivery. The role involves significant use of data and stakeholder feedback to measure the health of the business inputs and is expected to make frequent senior-level presentations to drive decisions at both ongoing and strategic levels.
Key Program Management job functions are
Own dedicated workstreams on the core delivery programs of the MFN business, setting goals and driving partner teams to deliver against them at scale
Design and implement standardized mechanisms in partnership with cross-functional stakeholders, including a common intake process, shared reporting criteria, and success metrics so initiatives are evaluated consistently and scaled with confidence
Quantify and track progress against goals through rigorous data analysis, establishing clear baselines, KPIs, and reporting cadences for all workstreams
Drive adoption of automation, AI-driven tooling, and self-service solutions with partner teams so the business can grow without adding proportional operational effort
Address barriers through structured problem solving, stakeholder alignment, and coordination with internal engineering and operations partners
Partner with product and program managers across Amazon to identify reusable patterns, influence roadmaps, and share best practices for growing the business at scale
Key job responsibilities
5+ years of end-to-end program delivery experience
Bachelor's degree or equivalent
Experience owning/driving program strategy and goal definition
Experience using data and metrics to drive business growth and operational improvements
Experience as a program manager or owner
Experience driving cross-functional and partner teams to deliver shared goals
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Bachelor's degree or equivalent
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 115,600.00 - 160,000.00 USD annually
USA, WA, Seattle - 115,600.00 - 160,000.00 USD annually
