This is a role for someone who thrives on bringing order to complexity: designing the frameworks, cadences, and mechanisms that let a large, distributed organization move fast without losing sight of the long-term vision.
Key job responsibilities
1) Own and operate the EU AMXL planning cadence (OP1, OP2), business reviews, and reporting that keeps the organization aligned from working teams to VP forums.
2) Captain the strategic leadership reviews end to end (QBR, MBR, BMBR, OP1, OP2), coordinating content across 10+ teams to quality bar-raising and executive readiness.
3) Lead high-stakes programs spanning Fulfilment, Middle Mile, Last Mile OTR and UTR, and Returns, driving measurable improvement against the three-year profitability plan.
4) Own the country expansion portfolio: coordinate the programs that bring AMXL to new EU markets, working backwards from launch readiness across operations and finance.
5) Build the mechanisms that keep the organization on plan: trackable goals, quarterly status, year-end reviews, and governance that surfaces risk and drives resolution.
6) Design program management infrastructure (templates, trackers, SOPs) that lets EU AMXL compare initiatives, plan projects, and report results in a common language.
7) Coordinate across Supply Chain, Transportation, Finance, Safety, People, CX, and ACES, and partner with NA and International counterparts across regions.
8) Own the technology roadmap to automate EU AMXL reporting at parity with NA, replacing manual document production with scalable, self-serve mechanisms.
9) Develop program management talent: mentor and coach PMs across EU AMXL teams, and spread the standards and ways of working that make the organization stronger.
A day in the life
No two weeks look the same, because you sit at the intersection of strategy and execution for the whole EU AMXL business. One morning you are running the timeline for a VP-level Quarterly Business Review, pulling inputs from a dozen section owners across four countries and sharpening the strategic narrative before it reaches a Director. That afternoon you are deep in the profitability program, connecting a middle-mile cost initiative to its downstream effect on last-mile delivery and returns, so leadership sees one coherent story instead of six disconnected updates.
The next day you are working the country expansion portfolio: syncing with reatail, 3P, Transporation and Ops teams on launch readiness, comparing mechanisms that already work in other regions, and translating them into an EU plan. You will facilitate a pre-review with directors to pressure-test an OP2 narrative, then step back to improve the goal-tracking framework so the next quarter's updates are more actionable.
You will work shoulder to shoulder with Finance, Operations, Supply Chain, Safety, and CX leaders, not as a passive coordinator, but as a thought partner who understands the business well enough to challenge the content and push for clarity. Some weeks lean heavy on document production and stakeholder management. Others are about stepping back to design the systems that make the whole machine run. Across all of them, you are the person who connects fulfilment, middle mile, last mile, returns, and profitability into a single line of sight, and who keeps the organization moving in the same direction.
About the team
Amazon Extra Large (AMXL) looks after heavy and bulky items like large domestic appliances and furniture. Our team manages the end-to-end supply chain across fulfilment, delivery, and returns. What sets this service apart is the extra level of customer care: we don't just deliver large items, we unpack, assemble, and install them, and take away old items where needed. The EU AMXL Strategy Execution team is the operating and strategic backbone of the EU AMXL organization. The Growth, Profitability and Programs function within it drives planning cycles, business reviews, goal tracking, the profitability agenda, and cross-functional program coordination across 6+ countries.
Bachelor's degree
Experience in program or project management
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
null
