A day in the life
Your week will typically start with looking at key input/output metrics and identifying trends/concerns/opportunities. You will engage with stakeholders ad partners to track progress on goals, as well as identify opportunities to further enhance customer experience. You will crisply communicate to senior leadership on status, progress, concerns and help required to unblock key opportunities. The bottom line is to drive improvements which requires strong communication, a flair for identifying data patterns, comfort with analyzing large varied datasets, and a knack of influencing diverse set of stakeholders.
About the team
We are building products that help customers to easily identify offers which are closest to them. True to Amazon’s tenets, customer and seller obsession are always at the forefront of our decisions. We innovate and design our services and tools with a focus on customer experience, followed by our focus on technology and worldwide scaling. You will work on the customer’s search experience, build new widgets that drive better discovery of products, improve personalization for the entire customer’s journey, improve our perception of speed, and scale all these products globally.
7+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Proficiency with AI tools for rapid data analysis, and insight generation.
Proven ability to drive product adoption across large, distributed organizations with diverse stakeholder groups.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
