Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners
Oversee gaps between teams, processes and systems
Identify and mitigate risks (before they become roadblocks)
Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership
Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems
Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
Speak, write, and read fluently in English
Speak, write, and read fluently in Japanese at a business level
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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