Drive system design for agentic architectures, including runtime orchestration, context management, autonomous action safety, and inference economics, partnering with applied scientists and principal engineers to navigate LLM constraints and tradeoffs.
Establish customer feedback loops and operational metrics that connect product usage data, evaluation results, and cost signals to inform roadmap priorities and ensure the quality of AI-powered experiences at scale.
Coordinate across AWS Billing and partner AWS teams to resolve cross-team dependencies, align shared goals, and deliver integrated agentic capabilities that reduce the complexity of cloud financial management for customers.
A day in the life
You start your morning reviewing agent evaluation dashboards and operational health for your production AI services, then join a squad demo where a small team walks through a proof of concept from the experimental labs group. After providing feedback on the approach and discussing how to move it toward production, you shift to a one-on-one with one of your SDMs to talk through their team's growth plans and an upcoming promotion case. In the afternoon, you lead a cross-team planning session with partner teams in AWS Billing to align on shared agentic platform capabilities, then wrap up by reviewing a narrative that frames the next quarter's investment priorities for your leadership.
About the team
The Agent Services and Tools pillar within AWS Billing owns the mandate for delivering agentic cloud financial management solutions to AWS customers. This is not an experimentation charter; the team ships production AI products and operates them at scale. We are organized into small, autonomous squads of engineers, applied scientists, and product managers designed to shorten decision cycles and move quickly. Our closest partners span other AWS Billing teams and cross-AWS service teams. We are looking for a leader who is excited to grow this organization and push the boundaries of what AI can do for cloud cost management.
10+ years of engineering experience
5+ years of engineering team management experience
10+ years of planning, designing, developing and delivering consumer software experience
Experience partnering with product or program management teams
Experience managing multiple concurrent programs, projects and development teams in an Agile environment
Experience partnering with product and program management teams
Experience designing and developing large scale, high-traffic applications
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 242,100.00 - 327,500.00 USD annually
