Identify trends, whitespace opportunities, and customer adoption patterns
Partner with Service Teams to influence roadmaps based on field feedback and customer requirements.
Develop and scale mechanisms (workshops, immersion days, proof-of-concept frameworks) that accelerate customer adoption.
Customer & Partner Engagement
Engage directly with strategic customers at CxO / VP level to drive large-scale adoption of AWS Data and Core Services.
Establish technical thought leadership through public speaking, blog posts, reference architectures, and best-practice guidance.
Support the broader partner ecosystem by enabling APNs, GSIs, and ISVs in the Data and Core Services space.
Operational Excellence
Drive operational mechanisms (WBR, MBR, QBR) to track team health, pipeline contribution, and service adoption metrics.
Manage cross-geo coordination to ensure consistent execution, knowledge sharing, and follow-the-sun support models.
Collaborate with Sales leadership on account coverage, and specialist engagement models.
A day in the life
About AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
### Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
About the team
The Specialist Solutions Architecture organization provides deep domain expertise to AWS customers and the broader field. Our mission is to accelerate customer outcomes through technical guidance, best-practice architectures, and hands-on engagement. The Data & Core Services team operates across multiple geographies, ensuring customers in every region have access to world-class specialist support.
Bachelor's degree
Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.
Experience conveying complex technical concepts to both technical and business audiences
Deep experience managing a technical team of solutions architects, sales engineers, or equivalent technical customer-facing roles - as a people manager.
Demonstrated experience leading geographically distributed / international teams.
Deep experience in leading in a highly matrix organization, especially working in alignment with Sales teams
Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
Experience writing and publishing technical documents or equivalent
Experience with large scale IT/digital/business transformation or migration programs in a customer facing role
Experience implementing cloud services including migrations and modernization projects or equivalent
Knowledge of cloud technology partner ecosystem and related products
Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
Experience writing and publishing technical documents or equivalent
Experience with migration, modernization, and large-scale transformation programs.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
