Key job responsibilities
Key Job Responsibilities
Program Definition & Strategy - Define the B2G customer UAT automation program mission, vision, and tenets for testing programs - Set clear objectives and create plans with measurable success criteria - Influence resource allocation decisions across engineering and business teams - Own organizational test roadmaps including OP1/OP2 narrative contributions
Stakeholder Alignment & Decision-Making - Drive alignment discussions with business and technical stakeholders to ensure crisp decisions on scope, schedule, and quality - Partner with accounting, security and engineering teams to prioritize and sequence testing work.
UAT & Testing Ownership - Plan and coordinate User Acceptance Testing (UAT) with operations, security, finance, accounting and tax stakeholders, end users, and ALG software engineering teams before each release or launch - Assess engineering development processes, test plans, and operations/maintenance requirements - Help teams reduce exposure to classic failure modes including insufficient testing and gaps in QA - Lead participation in Unit Testing, System Integration Testing (SIT), UAT, and User Training - Define measurable success criteria for testing phases and ensure readiness gates are met before go-live
Technical Oversight - Understand ecommerce system limitations, scaling factors, boundary conditions, and the reasons for architectural decisions relevant to testing - Oversee gaps between teams, processes, and system architectures that affect test coverage - Streamline and eliminate excess process; work with teams to improve concurrent delivery and testing cycles - Hold engineering teams to a high standard for solutions and engineering practices
Risk Management - Proactively identify and mitigate risks before they become roadblocks - Be data-driven; regularly review quality metrics and seek improved visibility mechanisms - Demonstrate good judgment in how and when to escalate
Communication & Leadership - Write effective narratives (Amazon 6-pagers) and present to Directors and VPs - Clearly communicate development and testing progress, outcomes, and defect resolution to broad audiences.
Security Clearance: This position requires that the selected candidate be a US Citizen and must be able to obtain and maintain a US Government security clearance of TS/SCI.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, NORTHRIDGE - 148,700.00 - 201,200.00 USD annually
USA, VA, Arlington - 148,700.00 - 201,200.00 USD annually
USA, WA, BELLEVUE - 148,700.00 - 201,200.00 USD annually
USA, WA, Redmond - 148,700.00 - 201,200.00 USD annually
