Should independently prioritize core deliverable and projects basis the criticality of the deliverable
Ensure compliance with procedures and SLAs while achieving quality and performance metrics. Work on the Core queues and willing to switch between different functions as per business requirement
Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
Support new hires in the team to help them meet required performance standards
About the team
Amazon’s affiliate program (Amazon Associates) is one of the largest of its kind, with a massive base of affiliates registering and driving users to purchase everything from books to band saws, kayaks to Kindles on Amazon.com. Such a large impactful program opens Amazon to many risks both financial and reputational.
3+ years of conducting workplace risk investigations experience
Bachelor's degree, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field
Bachelor's degree, or experience solving complex investigations or escalations
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience solving complex investigations or escalations
3)Candidate must demonstrate language proficiency in all the following: Verbal, writing, reading and comprehension.
Experience working in large teams or at a national/multinational organization, or experience in identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field, or a CFA and experience in Excel (macros, index, conditional list, arrays, pivots, lookups)
Knowledge of Microsoft Office including Outlook, Word, and Excel
1) Proficiency in multi-skill or multi-org experience
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