Key job responsibilities
Program/Process Improvement, Project Management
Clearly and timely communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed regarding escalated or high-risk compliance issues.
Guide management in the development/review of applicable policies, procedures and business practices.
Engage in frequent written and verbal communication with management and business partners to accomplish goals.
Execute and drive audits to completion per SOP. This includes drafting audit reports, stakeholder reviews of audit reports, finalizing and tracking audit reports in database and tracking issues in system (and SIM/TT management).
Owns weekly/monthly reports and metrics.
Identifies gaps in audit programs and processes and escalates to manager.
Follows confidentiality rules with the documents reviewed.
Drafts documents and revisions on audit reports per manager direction.
Performs deep dive analysis/research on data/information/literature and creates recommendations/corrective actions based on identified deviations and recommends appropriate solutions.
Earns trust of peers by understanding audit processes and programs.
Makes recommendations to managers for input into roadmap strategic discussions and continuous improvement projects to drive program efficiencies.
Bachelor's degree in relevant field
2+ years of program or project management experience
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills, including intermediate Excel skills (Pivot Tables, VLookups)
Strong analytical and problem-solving skills with experience in data analysis using Microsoft Excel (including Pivot Tables, VLOOKUP, and aggregate functions)
Proficiency in Microsoft Office tools, especially advanced Excel and Word
Experience in stakeholder management and cross-functional collaboration
Experience in MS Access and SQL
Experience in requirement gathering and ability to write clear and detailed requirement document
Experience using Microsoft Projects software
Experience working in an analytical environment with cross-functional teams
Knowledge of SQL or Python
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