Candidate Profile
Core Competencies
Strategic Vision & Execution - Demonstrates ability to identify opportunities, build comprehensive pipelines, and exceed ambitious targets. Translates complex technical problems into executive-level strategic narratives that secure leadership buy-in across multiple VP organizations.
Cross-Functional Partnership - Proven track record partnering with L6-L7 leaders across multiple VP organizations to influence roadmaps without direct authority. Builds trust through data-driven insights and vendor advocacy, converting bottom-line initiatives to top-line priorities.
Program Governance Excellence - Establishes scalable frameworks including quality controls, standardized methodologies, and executive reporting mechanisms. Maintains rigorous oversight of 30+ concurrent initiatives while driving accountability through structured reviews and clear escalation paths.
Financial Acumen - Quantifies complex business impacts across COI, iGMS, VCtS, and HC savings with Data Science’s & finance validation. Secures pre-approvals and entitlement sign-offs through systematic methodology alignment with RBS Finance and Data Sciences teams.
Technical Problem-Solving - Conducts root cause analysis on systemic defects, designs upstream solutions, and drives end-to-end implementation across legacy systems. Navigates technical complexities while managing engineering dependencies and resource constraints.
Stakeholder Management - Orchestrates workshops with 10+ cross-functional teams, presents strategic documents to retail leaders, and maintains regular engagement with senior stakeholders. Translates technical details into business outcomes for executive audiences.
What makes this candidate exceptional: They combine strategic thinking with execution rigor, influence without authority, and scale solutions from marketplace-specific pilots to worldwide implementations, all while maintaining the highest quality standards and exceeding every measurable goal.
BASIC QUALIFICATIONS
3+ years of program management experience with demonstrated success managing complex, cross-organizational initiatives spanning multiple VP organizations
Proven ability to influence technical roadmaps and secure alignment from senior leaders (L6-L7) across multiple organizations without direct authority
Strong analytical and financial acumen to quantify business impact across COI, iGMS, VCtS, and HC savings metrics with finance validation
Track record of exceeding ambitious goals through strategic planning, systematic execution, and rigorous quality standards
Demonstrated capability conducting root cause analysis on systemic defects and designing upstream solutions across legacy systems
Experience managing engineering dependencies and navigating technical complexities while balancing resource constraints
Strong stakeholder management skills orchestrating workshops with 10+ cross-functional teams and presenting to L6-L7 retail leaders
Ability to translate technical details into business outcomes and strategic narratives for executive audiences
PREFERRED QUALIFICATIONS
Experience with supply chain operations, vendor management, or retail systems preferred
Background in defect elimination, process optimization, or operational excellence initiatives highly valued
Experience with SQL queries
Project management certificate
Lean Six Sigma certificate – GB or BB
Master's degree
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
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