Key job responsibilities
Own the development, deployment, and maintenance of all content in the Supplier for Good (S4G) Academy – Amazon’s primary digital training and engagement platform for suppliers
Design, launch, and scale the Supplier for Good (S4G) Resource Hub, providing suppliers – both existing and prospective – with on-demand access to the tools they need to succeed
Build mechanisms that create clear growth pathways for small businesses and certified Suppliers for Good (S4G) to scale across the organization
Identify, assess, and develop suppliers to meet current and future business needs across indirect procurement categories
Partner with operations, finance, treasury, accounts payable, and legal teams to support supplier financing programs, payment term escalations, and onboarding processes
Design and deliver workshops, accelerators, webinars, office hours, and educational engagements for suppliers at various stages of the supplier and readiness lifecycles
Create playbooks, SOPs, intake mechanisms, development plans, and FAQs that standardize best practices across Amazon business units
Define and report on supplier development metrics including readiness outcomes, payment term utilization, participation rates, capital access, and contract outcomes
Serve as a primary escalation point for supplier readiness issues across the procurement ecosystem
A day in the life
Your morning might start by reviewing supplier intake requests and triaging development priorities. By mid-morning, you're partnering with finance colleagues on a payment terms escalation. After lunch, you're facilitating a supplier readiness workshop, coaching 100 small businesses through certification, operational, and sustainability requirements and connecting them to a category sourcing lead. Later, you're analyzing program metrics to identify where suppliers are getting stuck and building solutions to remove those barriers. No two days look alike, but the through-line is always the same: creating a positive impact by helping suppliers succeed responsibly.
About the team
We sit at the intersection of procurement and sustainability, focused on one mission: partnering with suppliers to make life better every day. We make it easier for suppliers of every size small, medium, and large; local and global to understand what Amazon expects, to build the capabilities to meet it, and to be recognized when they do. We are collaborative, data-driven, and builder-minded: we partner across procurement, sustainability, finance, learning, and technology to turn independent activities into a scalable, accountable system. If you want work that combines strategic thinking, technology, and tangible impact on real businesses and communities, this is the team.
Experience in program or project management
Experience in supply chain
Experience in requirement gathering and ability to write clear and detailed requirement document
Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership
Experience using data and metrics to measure impact and determine improvements
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing
Experience in a procurement organization performing vendor management, contract management, negotiating complex purchases, and bidding
Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics
Experience building and cultivating relationships with internal and external stakeholders
Experience producing executive-level written materials and presenting to executive audiences
Experience in project management and leading large cross-functional teams for business operations and technology process improvement
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