Work with program managers and business leaders to communicate and impact critical business initiatives
Develop, implement, and govern key performance indicators (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all programs and using this data to drive/influence business decisions
Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
Travel domestically up to 50%
3+ years of team management experience
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
Experience implementing repeatable processes and driving automation or standardization
Experience in data mining, data management, reporting, and SQL queries
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Phoenix - 83,200.00 - 145,500.00 USD annually
USA, TN, Nashville - 74,800.00 - 131,000.00 USD annually
