Key job responsibilities
プログラム (ミッション、ビジョン、理念) を定義し、目標を設定し、データを分析し、指標で定量化された改善を推進します
ビジネス上の問題、自動化の限界、Scaling Factorとテクノロジーの限界、およびリーダーの意思決定の背景を理解しプログラムを推進する
複数のプロジェクトとタスクを同時に管理し、社内のビジネス パートナーに影響を与え、交渉し、コミュニケーションを取る
チーム、プロセス、システム間のギャップを監督する
ビジネスリスクを特定して軽減する (障害となる前に)
クリティカル パスのスケジュールが確実に守られ、リソースのニーズが理解され、プロジェクトの優先順位がSenior Managementに見えるようにする
運用、製品チーム、エンジニアリング チームと緊密に連携して根本原因を特定し、システムの機能と信頼性の向上に関連する複雑な問題を解決します
計画と分析において他のアナリストや BI エンジニアと協力して、ビジネス目標を達成するための分析ソリューションを構築する
Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics
Seek to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
Manage multiple projects and tasks simultaneously and influence, negotiate, and communicate with internal business partners
Oversee gaps between teams, processes and systems
Identify and mitigate risks (before they become roadblocks)
Ensure critical path timelines are met, resource needs are understood and project prioritization is visible to senior leadership
Work closely with operations, product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our systems
Partnering with other analysts and BI engineers in planning and analytics to build analytical solutions to deliver on business goals
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Speak, write, and read fluently in English
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
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