Key job responsibilities
Documentation Standardization & Governance: Lead the standardization of documentation across the team's knowledge base, conducting a comprehensive audit and establishing consistency in format, structure, and content quality. Ensure all customer-facing information is current, accurate, and accessible, implementing a sustainable refresh cadence with clear ownership. Develop a detailed project plan for ongoing documentation maintenance and governance.
Enablement Flows: Partner with the onboarding and enablement team to design end-to-end flows and playbooks that map the full customer journey within AWS Cloud Logistics. Translate complex, cross-functional processes into clear, repeatable guides that help new joiners and stakeholders ramp quickly and consistently.
Cross-Functional Collaboration & Stakeholder Input: Gather input from stakeholders across all levels of the organization to ensure enablement materials reflect how the business actually operates. Build feedback loops and review mechanisms so content stays accurate and sustainable well beyond your tenure.
Continuous Improvement & Automation: Identify opportunities to simplify and streamline how knowledge is captured, maintained, and surfaced - including exploring AI and automation to reduce manual effort and improve discoverability of enablement resources.
A day in the life
No two days look the same, but every day has a rhythm. Your morning might start by supporting an operational task for the team - pulling data, updating a tracker, or preparing materials for an upcoming review. You then jump into a call with internal stakeholders to align on a project deliverable, followed by a session with an external partner to understand how supply chain processes work on the ground. After lunch you meet with your assigned mentor, who helps you connect the dots between your projects and the bigger picture of AWS's cloud computing infrastructure and global supply chain. The afternoon is heads-down time on one of your dedicated projects - maybe drafting a playbook, building out a knowledge base page, or redesigning an enablement module. Between project sprints, you are meeting with teams across different functions and geographies to learn how our end-to-end supply chain operates and how AWS services underpin it. You also have a regular check-in with your manager to review progress, remove blockers, and discuss your development goals. Most days end knowing you have contributed to something the team will use long after your internship ends - and that you understand a little more about how the cloud gets built.
About the team
AWS Cloud Logistics (ACL) manages a continuously evolving portfolio of shipments through a worldwide supply chain. We deliver the right product at the right time, cost, and place - ensuring our AWS supply chain is reliable. You will work in a fast-paced environment where your contributions will have direct impact on operational efficiency and customer experience. Our team values builders who write things down, simplify complexity, and leave processes better than they found them.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
#auta-sg #auta-asean
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Currently enrolled in school for bachelor or above degree, graduating between Aug 2027 – Aug 2028
Interest and background in business intelligence and data analytics
Candidates must be able to legally work in Singapore.
Able to commit full-time internship.
Experience building reports/visualizations via QuickSight
Experience analyzing structured and unstructured data using SQL
Experience in Excel as main presentation tool for data sets
Comfort with ambiguity; ability to be flexible in a rapidly changing environment.
Passion for experiencing new technologies, cultures, and locations around the world
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
