Identify process improvements and reduce dependencies across teams, streamlining execution and removing barriers that slow delivery or impact the customer experience.
Key Deliverables
Own Building Requirement Specification for all sites.
Own incremental throughput per site over different planning cycles and reviews.
Own IB capacity and OB capacity utilization.
Own ops cost FC.
A day in the life
You will start your morning reviewing program metrics and adjusting priorities based on the latest data. Throughout the day, you will partner with engineering, operations, and business teams to remove blockers and drive decisions. You will draft program documents, prepare updates for leadership, and mentor fellow program managers. Expect to navigate ambiguity regularly, balancing long-term strategy with the tactical work needed to keep initiatives moving forward.
About the team
Our team is focused on delivering programs that improve the experience for Amazon customers worldwide. We work across organizational boundaries, partnering with product, technology, and operations teams to solve problems that matter at scale. We value clear thinking, collaboration, and a willingness to challenge assumptions in pursuit of better outcomes. This is a great opportunity to join a group where your contributions will be visible and your growth as a program leader will be supported.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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