This role requires employees to work from our Amazon BLR office. (RTO)
Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST
Key job responsibilities
Own Selection Strategy and Prioritization
Redefine how we prioritize Selection by building a framework to quantify what matters most to customers
Identify Selection gaps and opportunities and size the associated revenue potential
Deploy prioritization mechanism to determine which products, vendors, brands or items should be addressed first
Define and own key Selection metrics
Define key Selection KPIs and build a robust automated tracking mechanism
Track weekly/monthly/yearly movements in key KPIs, identify trends and analyze root causes behind changes in movement
Identify upstream causes of Selection loss or defects and translate insights into actionable interventions to improve Selection buyability.
Establish mechanisms to measure the business impact of Selection initiatives
Automation and Process Improvement
Leverage automation and AI-enabled solutions to enable scalable, self-service resolution of Selection gaps.
Drive adoption of Selection AI tools among Account Managers.
Build mechanisms to enable businesses/AMs to manage Selection independently at scale
Collaborate with Tech and Business Intelligence teams to define automation or improve process efficiency.
Cross-functional Collaboration and Execution
Partner with Account Managers, Profitability, Catalogue, and Instock teams to identify and address upstream causes of Selection loss.
Influence stakeholders without authority to align on priorities, drive execution, and deliver measurable business outcomes.
Communication with Senior Leadership
Translate technical complexity into clear and compelling narratives, secure buy-in for Selection related initiatives amidst competing priorities
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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