Our team increasingly operates through automation and AI. We expect this PM to actively use AI tools and agents to accelerate analysis, documentation and decision-making, and to identify and eliminate manual, repetitive work by designing automated and AI-assisted workflows. Comfort with AI-first ways of working is a core part of this role, not an add-on.
Key job responsibilities
Key responsibilities include but are not limited to
1) End-to-end program management with minimal guidance and supervision, including owning and improving the processes and automation that keep programs running.
2) Collaborate with stakeholders to gather the business or operational requirements to design solutions meeting the organization's goals.
3) Define proposals/solutions to business problems, prepare documentation, obtain stakeholder, leadership and tech team alignments.
4) Create project execution plans and timelines to deliver the program.
5) Identify manual, repetitive or error-prone processes and redesign them for automation — including building or orchestrating AI agents and scripts to reduce operational load and cycle time.
6) Leverage AI tools for data analysis, drafting business documents, generating insights and automating recurring reporting, raising the team's overall speed and quality of delivery.
2+ years of program or project management experience
2+ years of working cross functionally with tech and non-tech teams experience
2+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
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