Have the ability to drive business/operational metrics through quantitative decision making, and adoption of different tools and resources
Have the ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
Perform process deep dives and come up with process improvement solutions
Collaborate effectively with customers (Science, Engineering, Product, etc.) to bring in improvements to the business metrics
Provide regular updates on project progress and performance, ensuring transparency and alignment with key business goals.
Exercise discretion in prioritizing process improvements, aligning them with broader business objectives.
Ensure effective risk controls are developed and maintained.
Implement corrective actions and maintain commitment to goals, ensuring on-time project completion and minimized losses.
Develop and influence new ideas, establishing procedures and practices to promote long-term solutions in dynamic environments.
Drive continuous improvement and decision-making strategies.
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
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