This is a high-impact role for someone who enjoys working at the intersection of business, data, product, operations, and technology.
Key job responsibilities
> Own end-to-end delivery of multiple global programs and product initiatives across lead generation, lead qualification, prioritization, assignment automation, opportunity management, and sales productivity.
> Partner with Sales, Account Management, Product, Data Science, Business Intelligence, Engineering, and Operations teams to define business requirements, success metrics, implementation plans, adoption mechanisms, and long-term operating models.
> Build and improve recruitment enablement tools that help sales teams identify the right sellers, prioritize the right opportunities, and take timely action through scalable workflows.
> Drive AI-enabled and data-driven initiatives and self-service insights for sales users.
>Define and manage program mechanisms, including SOPs, process design, governance, WBR/MBR/QBR reviews, launch readiness, stakeholder communication, and post-launch performance tracking.
> Perform deep dives using data to identify gaps in lead quality, utilization, seller conversion, assignment effectiveness, sales productivity, and program performance.
> Track and improve key business metrics such as Lead Utilization Rate, Lead-to-Launch Rate, lead quality, seller engagement, assignment accuracy, AM productivity, adoption, and operational efficiency.
> Work backwards from the needs of sales teams and Selling Partners to simplify workflows, reduce manual effort, improve decision quality, and increase recruitment effectiveness.
> Drive global adoption of new tools and mechanisms by creating clear documentation, training materials, stakeholder updates, and feedback loops.
> Identify opportunities to automate manual processes, reduce operational dependency, improve data quality, and create scalable mechanisms across regions.
> Influence senior stakeholders across regions by translating complex business and technical problems into clear plans, trade-offs, and recommendations.
About the team
Leads Management team (International Seller Fulfillment Experience) enables the International Sales teams with lead generation and prioritization activities for the entire gamut of Amazon services. Leads management team works to deliver high quality leads to the Seller management/recruiting teams across the globe. The team builds a broader recruitment enablement ecosystem: AI-enabled lead discovery, seller intent signals, ML-based prioritization, automated lead assignment, self-service insights, opportunity management workflows, and CM-integrated sales tools
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field
5+ years of program management, project management or product management experience
Experience owning and driving large-scale cross-functional programs
Experience analyzing data to make business decisions
Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
Experience defining requirements and using data and metrics to draw business insights
Experience with data analysis tools such as Excel, Pivot Tables, macros, SQL, visualization tools - Tableau, Quicksight, etc.
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Experience delivering technology products or services in a high growth environment
5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
Experience leading cross-functional projects and managing large, complicated programs
Experience in business analysis and functional roles requiring quantitative, analytical and organizational skills
Experience building scalable programs and repeatable scalable processes, levering various tools and methods to create scale and efficiency
Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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