Key job responsibilities
Own the end-to-end planning and execution of cross-functional growth, expansion, and new-business programs, including defining requirements, milestones, success metrics, dependencies, risks, and launch plans.
Work backwards from customer, Delivery Partner, and business needs to identify problems, evaluate opportunities, and develop scalable program solutions.
Partner with Product, Technology, Operations, Finance, Legal, Compliance, and regional teams to translate business needs into clear program and functional requirements.
Use data, financial and operational metrics, and customer insights to evaluate opportunities, make recommendations, and drive decisions.
Establish and operate mechanisms that maintain program visibility and accountability, including roadmap reviews, launch-readiness reviews, risk and dependency tracking, and post-launch performance reviews.
Identify risks and trade-offs early, drive timely decisions, remove blockers, and escalate appropriately when programs require leadership intervention.
Communicate program strategy, decisions, risks, and results clearly to senior stakeholders through written narratives, business reviews, and executive-level updates.
Develop repeatable mechanisms, launch playbooks, and operating processes that enable successful programs to scale across businesses and geographies.
Partner with regional teams to transition mature programs into sustainable business-as-usual ownership while capturing and applying learnings to future launches.
3+ years of program or project management experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
Experience working cross-functionally across several teams both technical and non-technical
Experience using data and metrics to determine priorities, evaluate performance, and drive improvements.
Experience with program management spanning planning, execution and project delivery
3+ years of driving end to end delivery, and communicating results to senior leadership experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience with program management spanning planning, execution and project delivery
Experience working in complex, ambiguous, or rapidly changing business environments.
Experience managing stakeholders across multiple organizations, geographies, or business functions.
Experience in logistics, transportation, marketplace, gig economy, operations, or technology-enabled businesses is a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually
