Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience.
Amazon Payment Products BR has the mission to launch and manage payments products that will drive affinity and affordability to our customers.
We're seeking a Program Manager to lead cross-functional projects, implement process automation, develop data infrastructure, and drive operational improvements. You'll manage complex initiatives from ideation to execution, partnering with various teams and stakeholders. The role requires strong project management skills, data analytics expertise, and the ability to maintain governance frameworks. The ideal candidate will have a proven track record in managing projects and driving data-driven solutions in a complex organizational environment.
Key job responsibilities
Own a strategic payments program end-to-end, from roadmap and ideation through launch and ongoing iteration.
Partner with engineering teams to turn business requirements into clear specs, prioritize the backlog, and ensure high-quality delivery.
Collaborate with global stakeholders and cross-functional partners (Product, Legal, Tax, Finance) to scope, launch, and scale new features.
Lead cross-functional projects from ideation to execution, managing timelines, dependencies, and risks.
Establish the metrics, monitoring, and mechanisms to ensure operational excellence for a new program.
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Build reporting frameworks and data infrastructure that turn customer and program insights into roadmap decisions, while ensuring compliance with data privacy regulations and internal policies.
Solid program or project management experience
Working cross functionally with tech and non-tech teams experience
Defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Advanced English proficiency
Driving end to end delivery, and communicating results to senior leadership experience
Driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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