AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Key job responsibilities
Develop Key Performance Indicators (KPI's) and Organizational goals tracking dynamic cross-organizational programs and products.
Coordinate effective cross-organizational engagements to drive closure on long standing, complex, and often ambiguous problem sets.
Own one or more highly visible, complex, cross-functional projects from end to end; including product definition, roadmap planning, resource planning and project execution.
Be Accountable for the overall strategy as well as driving tactical delivery of key deliverables through partner teams and stakeholders.
Build and maintain relationships with key owners and stakeholders across teams and organizations.
Escalate and engage partner teams and leadership as needed to drive attainment of key program deliverables and objectives.
Synthesis large and complex data sources and program details into concise narratives and program status reports.
Be data-driven and understand how to identify the right data points to effectively articulate the What, Why, and How of in scope projects.
A day in the life
Production control means integrating with our upstream teams, interfacing with their process's and define how capacity comes to Operations. Ensure customer requests are fulfilled or escalated. It is a constant flow from our production lines out of manufacturing into the data centers and we will be leaning in to help stabilize ask and plans to ensure we have the right resources in front of capacity landings.
About the team
We work in the Central Operations space, created to help stabilize and optimize the capacity signals from our customers to the DC Operations teams.
Work through these changes and put together plans to meet customern eeds and drive down defects.
5+ years of technical product or program management experience
7+ years of working directly with engineering teams experience
3+ years of software development experience
5+ years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually
