Work with station management and other stakeholders to identify and solve process-related issues
Audit processes for compliance and work to close any gaps by supporting business decisions with analytics
A day in the life
As a Process Improvement Specialist, you will be at the forefront of making Amazon better – which means improving safety, productivity, and quality. Part of your role will involve running observations and audits to identify where processes could be enhanced. You will also use AI-powered tools to analyse data, generate insights, and accelerate the development of solutions — from automating reports to modelling the impact of process changes before implementation.
You will be based at one of our locations and accountable for positively influencing operational efficiency. If needed, you will carry out analysis at other local or national sites. On top of dealing with productivity and safety, you will have the opportunity to share best practices and ideas with our EU network. In this role, you will use data and AI to drive improvements and continue to grow our shipping capabilities.
Speak, write, and read fluently in English at C1 level or above
Work 40 hours/week minimum and commit to 3 to 6 month internship maximum
Currently in your penultimate or final year and working towards a university degree in business, supply chain, transportation, economics or similar field
Analytical skills with advanced level in Microsoft Excel (e.g., formulas, pivot tables, macros)
Relevant fluency of communicating with a wide range of stakeholders, including your peers and leadership
Relevant understanding in using AI or digital tools to support analysis, automation, or problem-solving
Understanding of Lean, Six Sigma, and Kaizen techniques
Understanding of scripting tool such as Python or SQL would be advantageous
Proficiency with supporting tools (e.g., Minitab, JMP, MS Excel, and MS Access)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
