Collaborate with internal teams, external vendors, and stakeholders, including Operations, WHS, and Ergonomics, to produce high-quality, cost-effective solutions on tight timelines.
Manage multiple projects and tasks concurrently, communicating and coordinating effectively with internal partners, contractors, and vendors.
Apply data-driven analysis (throughput, rate, capacity, utilization) to evaluate design options and support decisions with clear cost, efficiency, and scalability tradeoffs.
Partner with Operations to identify pain points, discover problems, and surface improvement opportunities across the value chain.
Communicate technical solutions and recommendations clearly to partners and leadership.
Up to 50% travel requirement to visit sites and support projects.
A day in the life
You start your morning with a briefing from your AI assistant, a snapshot pulled from the information sources you've built, surfacing the latest from operations, your ongoing projects, and progress against long-term goals. With priorities clear, you move into deep work: producing high-quality process packages, such as SOPs, policy documents, flow diagrams, and value stream maps, that become the standard sites run on.
Mid-morning, you partner with the tech team to reconcile your time-study and ergonomics findings against real-world data through a dashboard you're building with actual cycle times, error rates, process yield, and DPMO. From there, you shift to a site working on new equipment designed to improve ergonomics and eliminate safety incidents. In the afternoon, you join operations, supply chain, and WHS to shape the process design behind a new initiative.
You close the day by reviewing an AI-generated summary from your project-management systems for the input for next week's leadership business review and prepare for your business trip to the next site to observe, learn, and get feedback from operations.
You move fluidly between hands-on design, data analysis, cross-functional collaboration, and the standards work that scales across the network.
About the team
The Quick Commerce (QC) Process Design team defines, standardizes, and maintains the operational processes and standards behind Amazon's sub-30-minute delivery network. We own the full lifecycle of a process from diagnosing operational problems, to designing and standardizing the solution, to shaping it into clean, design-ready inputs that building-design teams build from, to maintaining and improving it as the network scales.
Through this ownership, we create standardized, repeatable process and module definitions, spanning ambient, chilled, and frozen operations, that drive efficiency, safety, and speed across the QC network.
Our dedication to standardization and continuous improvement sets the benchmark for how a new, fast-growing quick-commerce business operates by supporting Amazon's commitment to operational excellence and exceptional customer service.
Bachelor's degree in industrial or manufacturing engineering
3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level
Knowledge of AutoCAD, VBA, and SQL at the intermediate level
Experience with Six Sigma tools and Lean techniques
Experience communicating technical concepts to non-technical audiences
Experience with retrofits, launches, or automation deployments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually
