At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
Key job responsibilities
ソートおよびディスパッチオペレーションのリードおよび監督
シフト全体の安全性、品質、パフォーマンス、カスタマーサービス向上
組織の方針と手順に従っての監督責任
オペレーション目標の達成、および、それを上回る成果の実現
物量等の予測に基づく、戦略的な計画立案、パフォーマンスの評価、問題の解決および人材配置に関するニーズへの対応
チームメンバーのキャリア向上、指導、トレーニングおよび育成
Learning and Talent Developmentチームとのパートナーシップにより、人材の獲得、パフォーマンスとキャリア開発、育成、サクセッションプランに関する計画の立案と実行
シフトとネットワーク全体にわたってのベストプラクティスの創出・展開
このポジションに求められるのは、経験に裏打ちされたプロセスの改善能力と、アマゾンの成長速度に合わせ、メンバーのモチベーションを高めながらさまざまなチャレンジに対して短期間で成果を出していく能力を持つ候補者です。
また、さまざまな経験、バックグラウンドを持つ多様なメンバーと協業していく柔軟性が求められます。
まだ若い組織であり、組織やビジネスとともに成長できる高い意欲とポテンシャルをもった方を求めています。
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Lead and supervise a team of managers and associates in sortation and dispatch operations.
Responsible for the overall safety, quality, performance and customer experience of the shift.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance, resolve problems; and address staffing needs.
Mentor, train and develop teammates for career progression and learning.
Partner with Learning and Talent Development Team on creating and implementing talent plans for their sites including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement.
Ability to develop and share best practices across the shifts and network.
This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our growth while motivating others to meet challenges in a deadline-driven environment. We are also looking for a candidate who excel in an environment where talents with diverse experience and background work together. Our organization is still young and we are looking for a talent who has enthusiasm and high potential to growth with our organization and business.
A day in the life
※こちらの職種は日勤帯を中心としたシフト勤務（土日祝日含む交替制勤務）となりますが、職務遂行上必要な場合には夜勤帯で勤務していただく場合もございます。
※This position has to work in shift including weekends and holidays, mainly during the day, but may also cover night shifts as needed.
About the team
【More Information】
■ラストマイル(AMZL)部門の紹介
■オペレーション職種の紹介
■関東エリアDSの紹介
◆Meet our team(Video)
#Manager at a Delivery Station/DSで活躍するマネージャーの紹介
#AmazonStars
#She is Amazon
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Amazon は多様かつインクルーシブな職場づくりを目指しています。Amazonは男女雇用機会均等法を順守しています。人種、 出身国、性別、性的指向、障がい、年齢、その他の属性によって差別することなく、平等に採用選考の機会を提供しています。障がいをお持ちの方は、以下をご覧ください。 https://www.amazon.jobs/disability/jp
＊オペレーション部門 DEIの取り組み(Japanese only)
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■Introduction of Last Mile, AMZL Dept.
■Introduction of Operations Jobs
■Introduction of Work Location in Kanto region
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
人・物・金の流れを数値や指標にて管理・向上させる経験3年以上
管理職経験（評価、人材育成の経験等）
プロジェクトマネジメント経験（プロジェクト規模は問わない・多部門横断型プロジェクト等）
ビジネスレベル（読み書き会話）の日本語力もしくは英語力
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3+ years experience of managing resources including people, goods, and money
People management experience (appraisals, career development, etc.)
Project management experience (cross-functional project, etc. no requirement regarding the size of the project)
Business level (reading, writing, speaking) Japanese or English
製造・物流・小売において人・物・金の流れを数値や指標にて管理・向上させる経験5年以上
間接マネジメント（管理職やチームリーダーを通じたマネジメント）経験
繁忙期に複数名のパート、アルバイトと働いた経験
日本語と英語のバイリンガルスキル
工学、経営、または関連分野の学位やMBA
変化する優先順位に対処し、的確な判断を行う能力
インクルーシブなカルチャーへの貢献や多様性に富んだグループで働くことに対して前向きであること
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5+ years experience of managing resources including people, goods, and money in logistics, manufacturing, or retail industry
Indirect management experience (manager's manager)
Experience deploying multiple part-timers during peak seasons
Bilingual speaking Japanese and English
Degree in Engineering, Business, or related fields, or MBA
Ability to make decisions according to changing priorities
Excited about working in a diverse group and contributing to an inclusive culture.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
