Our team approaches work as seeing no job as too small and no challenge as too big.
Key job responsibilities
Directly manage, mentor, and develop a team handling warehouse operations
Own safety, quality, productivity, and attendance metrics; drive improvements through data-driven decisions
Manage receiving, storage, and inventory control of IT assets and peripherals
Oversee picking, kitting, and preparation of IT assets for configuration and deployment
Drive restocking of IT inventory locations, vending machines, and supply stores
Ensure proper handling of returned IT assets in accordance with compute reuse, reverse logistics, and disposal processes
Manage preparation and packaging of IT assets for transportation in line with IT and InfoSec policies
Coordinate removal and recovery of IT assets from campus locations as required
Support new hire equipment preparation and campus IT support staff at new hire orientation
Identify and implement process improvements; build SOPs and standard work to reduce variability
Partner with cross-functional teams (IT Support, InfoSec, Facilities, Program Management) to meet business objectives
Must be flexible for schedule (able to work nights and/or weekends as needed) and able to stand/walk for 8-10 hours at a time.
A day in the life
You arrive at a warehouse facility in Renton, WA and start by reviewing operations — inbound demand, outbound shipments, overnight escalations. You walk the floor, check in with leads, and catch bottlenecks before they become problems. Some days you're balancing capacity across kitting, shipping, returns, and asset disposition. Other days you're driving process improvements, coordinating with logistics partners, or resolving escalations that need a decision now. You own throughput, SLAs, quality, and safety. You coach leads and make trade-off calls when demand exceeds capacity. The constant: every device shipped on time means someone can do their job Day 1.
About the team
We're Amazon's primary imaging center for North America — a warehouse team that prepares and ships every corporate laptop before an employee's first day. We process thousands of devices weekly across multiple imaging lanes and shifts. You'll work alongside engineers, technicians, and operations specialists who build their own tools, write their own procedures, and own their programs end-to-end. Our culture is hands-on, direct, and team-first. We value people who take ownership, communicate clearly, and look for ways to improve how things work. Every day brings something different.
3+ years of employee and performance management experience
Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
Experience managing teams, or experience in logistics
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
1+ years of performance metrics, process improvement or lean techniques experience
Experience with IT asset management, inventory control, or supply chain operations
Familiarity with ServiceNow or similar inventory/workflow management systems
Demonstrated ability to build and document scalable operational processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Renton - 113,600.00 - 160,000.00 USD annually
