Plan and run large hardware replacements and migrations with little or no downtime for the building
Write change plans and runbooks, and help define which changes are low-risk enough to deploy automatically
Troubleshoot complex issues across LAN, WAN, and wireless, and turn recurring problems into automated fixes or checks
Write clear technical documents, such as designs, project plans, and post-incident reviews, and present them to engineers and leaders
Work with program managers, deployment partners, and on-site technicians to keep projects on schedule
Take part in an on-call rotation and help resolve escalated issues
Mentor teammates and help improve how the team designs, reviews, and ships changes
A day in the life
Your morning might start with a check of last night's deployments, providing support where needed. You confirm that your device replacements at a few sites passed their health checks, and you dig into the one that didn't. You debug the failure, then update the automation in our orchestration platform so the same issue doesn't stop the next site. Then you join a design review for a new edge design that lets sites add bandwidth without moving to much more expensive hardware.
Midday, you write code. You might add a validation check that catches a misconfiguration before it reaches a device, or automate a step that engineers still do by hand. In the afternoon, you plan upcoming cutovers with deployment partners, then work with teammates on using AI and analytics to spot issues faster and improve how we deliver changes. You also answer questions from engineers who are rolling out your design.
You'll work with site operations and IT teams, software developers, other network engineering teams, program managers, procurement, and hardware vendors. Your customers are the people working in Amazon's buildings, and through them, the customers waiting on their orders.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
We're a team of software-minded network development engineers who keep Amazon's operations site networks supported, secure, and growing. Our mission is to make sure no building is held back by its network. That means hardware that's always under vendor support, enough bandwidth for new technology, and automation that makes every change safe and repeatable.
You'll work day to day with teammates who specialize in design, automation, and deployment. You'll also partner with engineering teams for the edge, core, and wireless networks, and with the field teams who carry out changes on site. The people who work in our buildings feel our work every shift. When the network is reliable and fast, they can focus on getting customer orders out the door.
We treat the network as software. We'd rather spend a week automating a task than repeat it a hundred times. Our priority is to build automation and network designs that let us make changes without disrupting the building. When a change can't avoid disruption, we schedule it during the site's maintenance window so operations aren't affected anywhere in the fleet. We also work to keep on-call rotations sustainable.
We value curiosity, clear writing, and ownership. Teammates come from enterprise networking, large service providers, and software development, and we learn from each other through mentorship, design reviews, and shadowing on live migrations.
Associate's degree or above
4+ years of working in a Linux/Unix environment experience
4+ years experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems
4+ years experience in a network focused hands-on technical role working with IP routing protocols/technologies and platforms in large scale data center and/or WAN network environments
1+ years of experience in automation via Bash/shell scripting and Perl/Python programming
CEH (Certified Ethical Hacker) or CFR (CyberSec First Responder) or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or SSCP (Systems Security Certified Practitioner)
Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
Experience with one or more of the following routers, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, F5, Fortinet, Palo Alto, etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Bellevue - 136,000.00 - 184,000.00 USD annually
