As a Network Development Engineer working within AWS Infrastructure you will:
Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
Support and maintain our next generation networks.
Deliver simple, sustainable and repeatable solutions and processes.
Partner with our broader Technical Operations organization to reduce operational burden.
Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments.
Drive standards across the network and ensure that we are fully compliant to those standards and policies.
Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
Improve our detection mechanisms by designing and implementing new alerts.
Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution.
Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
Troubleshoot , and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
Effectively contribute towards hiring and developing others in the team.
Key job responsibilities
As a Network Development Engineer working within AWS Infrastructure you will:
Provide critical on-shift network operations support to Amazon.com customers to diagnose and respond to large-scale events.
Support and maintain our next generation networks.
Deliver simple, sustainable and repeatable solutions and processes.
Partner with our broader Technical Operations organization to reduce operational burden.
Work closely with our Network Engineering & Deployment teams to ensure operational readiness for new deployments.
Drive standards across the network and ensure that we are fully compliant to those standards and policies.
Participate and drive impact mitigation during large-scale events utilizing an established Event Management process.
Drive event deep dives for large-scale events, deliver high-quality documentation for the events and drive corrective actions to completion.
Improve our detection mechanisms by designing and implementing new alerts.
Identify and troubleshoot recurring platform issues and ability to effectively engage with mid and senior-level engineering teams for full resolution.
Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.
Troubleshoot , and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction.
Identify and drive opportunities to repeatable tasks through creation and maintenance of scripts and tools.
Effectively contribute towards hiring and developing others in the team.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
4+ years of major internet routing protocols experience
3+ years of work in large-scale networking environments experience
Experience with TCP/ICP networking fundamentals and application of IP protocols such as: DNS, DHCP, NTP, SMTP, and SNMP
4+ years of working in a Linux/Unix environment experience
3+ years of work in at least two of these languages: Python, Java, Perl, PHP, Ruby or Bash/Shell experience
4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
Experience with network operating systems such as Cisco IOS and Junos
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in networking administration and troubleshooting and experience troubleshooting and debugging technical systems
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience in mentoring, leading, or managing more junior engineers
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Physical requirements - The ability to sit in front of a computer for a scheduled 8-hour shift while maintaining a high level of alertness and attention to detail.
Flexibility to support follow-the-sun shifts and on-calls (including weekends/Public holidays).
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 136,000.00 - 184,000.00 USD annually
