#DCPD_GND
Key job responsibilities
Daily responsibilities include
Participate in the migration, basic configuration and rollout of new or upgraded hardware
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested
Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords
All physical requirements are expected with reasonable accommodations
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Some regional travel may be required
Walk job sites in uneven terrain
Work safely at heights and from ladders
2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, OH, New Albany - 27.98 - 48.99 USD hourly
