Build and scale audit mechanisms, metrics, and reporting to track team progress, operational performance, and customer outcomes — communicating results clearly to leadership and key stakeholders.
Evaluate and integrate generative AI tools and processes where appropriate to improve program efficiency, while establishing process improvements that reduce repeated work and simplify delivery.
A day in the life
You might start your morning reviewing program status updates and preparing a narrative for an upcoming leadership review. By mid-morning, you're in a working session with engineers and product managers, unblocking a cross-team dependency and aligning on revised milestones. After lunch, you hold a one-on-one with a direct report, coaching them through a stakeholder challenge and discussing their career development goals. Later, you collaborate with partner teams to negotiate resource priorities for the quarter ahead, then close out the day refining your team's operational metrics dashboard.
About the team
Our team is focused on delivering technical programs that have a meaningful impact on customers and the broader Amazon ecosystem. We operate in a collaborative environment where program managers partner closely with engineering, product, and science teams to solve complex problems at scale. We are building toward a future where our programs run with greater efficiency and clarity, and we are looking for a leader who is excited to shape that vision. If you want to grow an inclusive team, drive operational improvements, and influence how Amazon delivers for customers, this is the role for you.
7+ years of people management experience
7+ years of direct work with engineering teams experience
Bachelor's degree in Engineering, Computer Science, or a related technical field
Experience in technical program management
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
Experience with Agile or other program management methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
