Key job responsibilities
Lead, coach, and develop a team of Carrier Managers; set clear goals, provide regular feedback, and build a culture of operational excellence and data-driven decision-making.
Own end-to-end carrier acquisition and network expansion for CN-to-emerging-marketplace carriers, identifying and onboarding carriers that meet Amazon’s requirements.
Drive carrier performance management across multiple dimensions, including delivery accuracy, tracking timeliness, cost-to-serve, and compliance; establish and maintain carrier scorecards and performance review cadences.
Lead rate negotiation and cost optimization initiatives with strategic carriers, balancing cost competitiveness with service quality and network resilience.
Partner closely with marketplace teams and global product teams to identify logistics gaps and co-develop shipping solutions that improve seller experience, reduce transit times, and support business growth in emerging markets.
Serve as a program leader for critical cross-border logistics initiatives, independently interfacing with and influencing marketplace leadership and global stakeholders to drive alignment and execution.
Own Operational Planning (3YP/OP1/OP2) for assigned domains, define and deliver key performance indicators, and proactively identify roadblocks and business opportunities.
Lead key planning cycles and reporting cadences for your assigned domain, including regular readouts up to VP level and contributions to SVP-level business reviews.
About the team
We are Amazon Global Selling (AGS) PMO team under the Global Seller Supply Chain (GSSC) organization. We collaborate with AGS business teams to identify key Seller needs and partner with global product teams to develop tools and solutions to improve Seller experience and sustainable growth.
5+ years of business development, partnership management, or sourcing new business experience
5+ years of professional or military experience
7+ years of sales, inside sales, or business development experience
Experience building and hiring a sales team
Experience developing efficient and scalable sales operations processes
Experience defining sales tech requirements for a CRM such as Salesforce
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
