The ideal candidate has a strong portfolio of interactive learning assets, experience delivering content across multiple stakeholders, and thrives in fast-paced, ambiguous environments where they identify problems and ship high-quality solutions.
Key job responsibilities
Design and build interactive e-learning using Articulate Storyline 360 and Rise 360, contributing to reusable templates, design patterns, and quality standards that scale across the team
Author, update, and maintain a global library of learning articles, videos, and structured learning paths serving delivery partners across 9+ countries
Support video content production — scripting, storyboarding, coordinating with vendors, and ensuring brand consistency across countries and languages
Apply generative AI tools for content creation across scripting, visual asset generation, translation, and quality review
Create visual assets and contribute to component libraries and brand systems that ensure consistency across interactive and video content
Manage projects end-to-end: define scope, track milestones, coordinate dependencies, and deliver results on time
Adapt content for global scale — supporting localization workflows and culturally adaptive design that maintains instructional integrity across languages and regions
Design for a mobile-first, multilingual audience with accessibility built into every interaction
Analyze learner metrics to identify improvement opportunities and present data-driven recommendations connecting learning outcomes to business results
Partner with product, marketing, operations, and regional teams — representing the learner perspective and aligning learning work with business priorities
A day in the life
Your morning might start reviewing learning inputs, outputs, and impact metrics data across countries to prioritize content decisions and investments. Mid-morning, you're in Storyline building a scenario-based module based on cross-functional launch requirements. After lunch, you're in a strategy session with marketing, product, and operations partners scoping learning needs for a new use case, then wrapping up with creative review on a video storyboard headed to production.
About the team
Amazon Flex Worldwide Learning is a high-impact team responsible for all learning content delivered to delivery partners across 9+ countries. We own the full content lifecycle from strategy through launch and localization, and we're investing in AI, immersive formats, and personalized learning to build the next generation of delivery partner learning experience - content that helps them succeed and provide great customer experiences.
3+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and non-tech teams
4+ years of designing, developing, and delivering eLearning content experience
5+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules
Experience working in international cross-functional teams
6+ years of designing, developing, and delivering eLearning content experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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