6. New site opening: If you’re applying to a site that hasn’t opened yet, you’ll help prepare the team for its first customer orders. This may include tasks like setting up shelving and unloading product deliveries. You’ll also have an extended training and onboarding period, which may be at a nearby Amazon site.
Key job responsibilities
Support, motivate, and model desired behavior for the rest of the team
Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance, and act as their main support at your assigned site
Maintain a clean, sanitary, safe, and organized workspace
Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs
Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches
Maintain a key to the site, and open and close following the proper procedures.
Handle a wide assortment of products including produce, meat, seafood, and alcoholic beverages
Receive truck deliveries
Collaborate with both associates and delivery partners to ensure smooth operations and excellent customer service
Participate in associate onboarding as required
Ensure consistent execution of product workflow processes, guiding associates as needed including receiving, stocking, replenishing product, and preparing for delivery
Perform front-line duties whenever necessary
Contribute to continuous improvement of customer experience and operations by participating in the development of best practices and continuous product knowledge
Utilize inventory management systems to scan, process, and count product
Perform additional duties as assigned
You’ll also need to be
At least 18 years old, and authorized to work in the United States
Able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Able to use carts, dollies, hand trucks, and other gear to move items around
Able to go up and down stairs (where applicable)
Available to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
On site for the entirety of your shift
1+ years of Microsoft Office products and applications experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
2+ years of production, warehouse or other leadership, or 1+ years of Amazon experience
Experience managing inventory in a retail or distribution setting
Prior experience in training others
Strong verbal communication and customer service skills
Previous experience in providing peer-to-peer feedback
Demonstrated success in problem solving and delivering results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, MO, Kansas City - 24.50 - 26.50 USD hourly
