Install, replace, and maintain lab hardware: phones, embedded devices, Mac systems, test controllers, networking equipment, cables, and relays.
Develop and maintain scripts and lightweight automation for provisioning, health checks, recovery, monitoring, and device configuration.
Monitor lab health and improve reliability, utilisation, maintainability, and operational efficiency.
Coordinate hardware installations, device shipments, inventory, purchasing, and asset lifecycle management.
Maintain documentation for lab configuration, operating procedures, device onboarding, troubleshooting, and recovery.
Work with SDETs, software engineers, product, IT/networking teams, facilities, and suppliers to resolve lab issues and support lab expansion.
Follow applicable lab health, safety, security, and equipment-handling requirements.
Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
Experience in software QA testing including writing test plans, use cases, and issue reports
Experience in a consumer electronics lab environment
Experience in a Linux or Unix environment
Experience working on a consumer hardware or software product
Knowledge of Jenkins build environments
Experience configuring, deploying, and testing software updates, including the ability to identify issues and escalate to development as appropriate
Experience running user trials, beta, field testing or collecting customer feedback
Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices
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