Create and maintain standard work documentation, SOPs, and best practices for Inbound processes.
Influence senior leadership through data-driven recommendations and strategic program updates (WBR, MBR, QBR).
A day in the life
You keep Inbound running at a high standard for our customers, working across any of the Inbound processes like Receive, Stow, IXD, Crossdock, and Transfers. On a typical day you review how the operation is performing, spot what is not meeting the standard, and drive continuous improvement with the Ops teams on the floor. You write and update the procedures that keep the process consistent, and you look at how other countries solve the same problems to bring the best ideas through benchmarking. You partner daily with Ops leaders, Process Engineers across LatAm, and support teams to keep service steady.
About the team
We are ACES Inbound LatAm, a Process Engineering team covering Mexico and Brazil. Our mission is to make Inbound faster, safer, and more reliable for the operation, our Sellers, and ultimately our customers. We own the standards and the systems behind Receive, Stow, and IXD, and we work across both countries to build one way of working. You would join a close knit, hands on team that solves real problems in the building and takes ideas from the floor all the way to network standards. We care about results and about growing our people.
Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics
4+ years of program or project management experience
Experience in English-language communication skills, both written and verbal
Bachelor's degree
3+ years of performance metrics, process improvement or lean techniques experience
Knowledge of project management tools and methodologies (agile to waterfall)
Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
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