As an Area Manager, you will be in charge of part of the operation of our work centers during an assigned shift. These operations involve the management of human, technological and physical resources to ensure the correct execution of the daily operation plan aligned with results.
Job requirement
This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts.
Ability to work overtime both in peak season and as needed.
Key job responsibilities
Day-to-day management of the site, overseeing the operation that focuses on the delivery of Amazon orders direct to customers
Lead a direct/indirect team to ensure that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs
Support and assign job duties to process assistants
Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
Create, manage, and support recognition and communication programs
Ensure procedures are followed for building security and product loss prevention
Partner with the management team to establish and maintain quality control standards
Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
Continuous improvement pillar
Propose, plan and execute continuous improvement strategies that seek continuous operational efficiency.
Industrial Safety Pillar
During the shift, you are the main person in charge of safeguarding the well-being of the personnel under your charge, being directly or indirectly hired by the company.
Pilar Talent Management
Being a manager at Amazon is a privilege and a responsibility, as a manager, you will be focused on hiring and developing a workforce who will become the next Amazon leaders.
Operational Pillar
Review the operational forecast and determine productivity requirements for the operation.
Bachelor's degree or equivalent
1+ years of employee and performance management experience
Experience in English-language communication skills, both written and verbal
2+ years of performance metrics, process improvement or lean techniques experience
Knowledge of data warehousing and data modeling
Experience with data visualization using Tableau, Quicksight, or similar tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.