Key job responsibilities
Consult, coach, develop, and support leadership through decision making with empathy and sound judgement; collaborating and actioning on talent management processes, people development and performance management, compensation, and Employee Relations issues.
Foster and role model an environment of inclusion for all Builders.
Advocate for Builders’ needs through end-to-end experiences that help Builders feel fully engaged in the work they do and valued for who they are.
Equitably exercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns.
Support Builder queries and situations with discretion and expertise navigating Amazon Policies and applying high judgement as necessary.
Actively promote adoption of technology and self-service.
Collaborate and influence multiple levels of the organization ranging from Builders to senior leaders.
Conduct difficult workplace investigations in collaboration with Builder Relations.
Coach HR new hires, mentor HR professionals, engaged in global projects and contribute to regional programs.
A day in the life
Application of HR fundamentals.
Problem solving and influencing in diverse populations.
Working in a rapid and complex changing environment driven by continuous innovation.
Influence change and foster an environment of inclusion for our Builders.
Partnering with leaders at multiple levels of the organization to develop forward looking strategies and goals focused on the Builder experience.
About the team
BeXT delivers personalized people-support to AWS Builders to amplify the voice of the Builder. In this role, you will collaborate with AWS business leaders and line HR teams to innovate, implement, and deploy HR strategies from customer service, talent and performance management, compensation, employee relations and other HR functions. In addition, you will provide support to our Builders and their leaders aligned to AWS flywheel(s) or region(s) calling on HR expertise and empathy.
Bachelor's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
7+ years of HR Generalist or HR Business Partner experience
Experience consulting with senior leadership and executives in a fast-paced environment
Experience in employee relations, labor relations, or labor/employment law
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Experience working with and protecting confidential and sensitive HR information
Experience managing multiple projects, prioritizing, planning, and managing time
Experience working with teams across APAC region
Strong analytical skills with attention to detail and ability to translate data into actionable insights
Intellectual curiosity; brings insight and fresh thinking to the team and business
Demonstrated empathy in navigating complex people situations
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.