Develop team training plans and materials
Communicate regularly with senior management on status, risks and change control
A day in the life
As a Gateway Terminal Ops Engineer, you will provide remote support to analyze, remediate, and maintain our gateway antennas across the world. You will address tickets generated by our automated monitoring systems; providing critical feedback to dial in and improve our systems. You will devise mechanisms and procedures to support efficient troubleshooting and remediation efforts. You may be required to travel (up to 50%) to our gateways in order to address physical problems and troubleshoot faults and anomalies. Your contributions will keep our systems capable of serving our customers. These systems provide mission critical communications with Kuiper satellites. Ground terminals include state of the art tracking antennas, modems, and innovative support systems.
About the team
The Ground Systems team is responsible for the architecture, design, build, installation, and operation of globally located Kuiper Ground and TTnC terminals. Our Ground Gateways enable high data rate, low latency communications between Amazon Leo points of presence and our Low Earth Orbit Satellite constellation. The team works closely with Ground Infrastructure Services, Networks, Regulatory, Payload Test, and RF Systems teams to ensure Amazon Leo provides a seamless customer experience.
5+ years of satellite communications ground systems and operations experience
3+ years of satellite communications ground systems and operations experience
Experience scripting for automation (e.g., Python, Perl, Ruby)
2+ years of network troubleshooting and support experience
Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.
Bachelor's Degree in RF, Aerospace, or other technical discipline or equivalent experience
Experience with satellite communications earth stations or network development, deployment, and operation
Ka-band experience as related to earth/ground station infrastructure
LEO and/or MEO satellite systems experience.
Excellent technical, problem-solving and communication skills
3+ years of work experience in design and commission of radio/mobile telecommunications/RAN installations or SATCOM earth stations
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
