Key job responsibilities
Design and maintain automated reporting pipelines and performance dashboards (e.g., equipment health trends, failure rates, system uptime) that provide leadership with real-time visibility into program health and enable data-driven decisions
Translate complex data sets into clear narratives and actionable recommendations for stakeholders at all levels, supporting weekly business reviews and program prioritization
Build and maintain AI-powered compliance tools that aggregate multi-source data (invoices, training records, action items) into consolidated weekly leadership reports
Manage multiple concurrent engineering projects (electrical, automation, MHE) across the NA delivery station network, coordinating timelines and deliverables with external contractors
Track project milestones and completion metrics; identify process gaps through root cause analysis and implement corrective actions that reduce rework and accelerate project delivery
Own weekly organizational compliance reporting on a strict cadence; monitor metrics including training completion, invoice accuracy, and Correction of Error action item closure
Administer engineering documentation platforms and develop SOPs that standardize processes across the network; drive document governance including version control, review cycles, and user enablement
Collaborate cross-functionally with Supply Chain, Startup Execution, Operations, RME, and external contractors; facilitate status meetings and manage escalations from field engineers through senior leadership
A day in the life
No two days look alike in this role. You will move fluidly between analyzing performance data and building dashboards, facilitating cross-functional alignment meetings, and designing scalable process improvements that eliminate rework across the network. You balance strategic thinking with hands-on execution—architecting a new reporting mechanism one hour and removing barriers for field teams the next. You thrive in ambiguity, take ownership of problems before they are assigned, and find energy in the variety of challenges that come with supporting and driving measurable impact across a fast-moving engineering organization operating at Amazon scale.
About the team
Our diverse team of engineers and program managers owns the full lifecycle, from firm engineering through project execution to final customer hand-off. We are customer-obsessed, data-driven, and never satisfied with the status quo. We capture lessons learned, incorporate them into our mechanisms, and raise the quality bar with each iteration. Our approach to growth is holistic—we continually learn, develop, and expand expertise across the organization, leveraging subject matter knowledge on a global scale. Collaboration is at our core; we are a true team that supports, challenges, and leverages each other's strengths to deliver on the Customer Promise every day.
Bachelor's degree in engineering, management, or technology
Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
Knowledge of AutoCAD, VBA, and SQL at the intermediate level
3+ years of maintenance or engineering experience
Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
Master's degree in engineering, management, or technology
Experience in creating process improvements with automation and analysis, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
Experience reading and writing procedures, technical documents, and engineering drawings, or experience developing MOPs and SWMS for planned works
Project Management Professional (PMP) or equivalent certification
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Tempe - 76,600.00 - 114,900.00 USD annually
USA, CO, Denver - 76,600.00 - 114,900.00 USD annually
USA, GA, Atlanta - 76,600.00 - 114,900.00 USD annually
USA, MA, Boston - 76,600.00 - 114,900.00 USD annually
USA, MN, Minneapolis - 76,600.00 - 114,900.00 USD annually
USA, NC, Charlotte - 76,600.00 - 114,900.00 USD annually
USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually
USA, TX, Irving - 76,600.00 - 114,900.00 USD annually
USA, VA, Arlington - 76,600.00 - 114,900.00 USD annually
USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually
