We are a fast-moving business unit where everyone is entrepreneurial, wears many hats, and works effectively in a highly collaborative environment. The ideal candidate is a creative problem solver with strong program management instincts, a passion for customers, and the ability to build scalable design systems that work across a high-volume portfolio.
Key job responsibilities
End-to-End Workstream Ownership: Own the entire Design PERF workstream, establishing the processes and standards that govern how design requests are received, prioritized, resourced, and delivered.
Design Intake and Prioritization: Establish criteria for which PERF projects require design intervention and own prioritization across the portfolio, triaging requests by urgency, strategic importance, and operational impact
Resourcing: Match project needs to internal and external design capacity and proactively identify gaps.
Design Execution: Lead and execute design work for PERF scope, equipment replacements, breakroom and restroom refreshes, and in-store improvement projects to brand standards and operational requirements.
Design Standards and Toolkits: Develop and maintain scalable design standards and toolkits for PERF project types, enabling consistent, repeatable solutions across the fleet.
Cross-Functional Coordination: Serve as the primary design counterpart to Construction, equipment, and procurement partners, providing guidance and documentation from intake through installation.
Stakeholder Collaboration: Partner with store leaders, Operations, Area leadership, and WWRGD partners to align on scope, priorities, and design intent. Communicate with technical and non-technical audiences, including senior leadership demonstrating strong written and verbal communication skills.
Process Improvement and Reporting: Identify and implement process efficiencies, track design delivery KPIs, and provide regular status updates to WWRGD leadership.
A day in the life
If you thrive in a dynamic, high-volume environment where design rigor and operational pace must coexist, then we want to talk to you. A typical day involves triaging new PERF design requests, advancing active design packages, and coordinating with the Capital Planning and Construction teams to ensure design handoffs are clean and complete. You will regularly interface with store operations leaders to ground design decisions in real store context, partner with procurement on equipment specifications, and advance process improvements that help the team scale. This role requires both design judgment and program management discipline — you will need to move quickly, communicate clearly, and maintain quality across a portfolio of hundreds of active projects at any given time.
About the team
The Enterprise Design team leads the transformation of our existing grocery locations through strategic remodels and innovations. We enhance the shopping experience by modernizing store layout, improving operational efficiency, and implementing the latest brand standards, all while stores remain open for business. Our customer-obsessed design approach focuses on creating seamless shopping experiences for both in-store and online customers, while ensuring our operations teams can work safely and efficiently during and after remodels.
Bachelor's degree in Business, Design, Communications, or an equivalent industry
Experience understanding needs of business and end customers and translating them into right solutions
Experience gathering and analyzing large amounts of data and delivering continuous business improvements
Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
Experience with end-to-end ownership of design deliverables from intake through construction handoff.
Experience building and improving design processes with a focus on efficiency and scalability.
Experience working and contributing to project playbooks, building schedules, managing issues/risks, establishing communication plans and stakeholder management
Familiarity with equipment categories relevant to grocery retail (food cases, shelving, kitchen equipment, refrigeration, etc.)
Experience developing scalable design standards, toolkits, or systems for high-volume programs
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 83,100.00 - 145,400.00 USD annually
