Key job responsibilities
Lead, coach, and develop a team responsible for demand planning across Launch, KTLO, and Programs.
Own the end-to-end demand planning mechanism, including forecast creation, validation, consensus, performance measurement, and continuous improvement.
Translate customer, business, historical, operational, and market signals into credible forward-looking demand plans at the appropriate product, geographic, and time horizons.
Establish clear accountability for demand inputs and challenge assumptions, overrides, and changes that are not supported by measurable business signals.
Define and improve forecast accuracy, bias, forecast value-add, and other metrics that distinguish true demand variability from process, data, and system defects.
Partner with Supply Planning and Enterprise S&OP to surface demand uncertainty, quantify risks, and support scenario and trade-off decisions.
Develop segmented planning approaches appropriate for different demand patterns, including launches, steady-state replenishment, and program-driven demand.
Partner with Product, Data, Analytics, and Technology teams to automate forecast ingestion, validation, anomaly detection, and planner workflows.
Advance the use of statistical forecasting, machine learning, and AI to improve forecast quality and reduce dependence on manual reconciliation and judgment.
Simplify fragmented demand signals and processes, with a long-term goal of connecting Planning more directly to customer and business demand signals.
Build scalable mechanisms that support new products, businesses, regions, and planning paradigms without creating parallel planning processes.
Communicate demand outlook, uncertainty, structural risks, and recommended actions clearly to senior stakeholders.
A day in the life
In this role, you may begin the day reviewing forecast performance and emerging demand changes with your team, determining whether movement reflects a true change in customer demand or a defect in the underlying signal.
You may work with customer teams to challenge assumptions behind a forecast, partner with Supply Planning to understand the implications of a significant demand shift, or support Enterprise S&OP with scenarios where demand uncertainty requires a broader business decision.
You may also spend time with Product or Technology teams improving how demand signals are ingested, automating a repetitive planner workflow, or defining how machine learning and AI can augment planner judgment.
The role balances near-term planning performance with the longer-term objective of creating a scalable, technology-enabled demand planning capability where planners spend less time collecting and reconciling information and more time understanding customers, evaluating uncertainty, and improving the quality of the plan.
5+ years of working cross functionally with tech and non-tech teams experience
5+ years of team management experience
5+ years of cross functional project delivery experience
5+ years of program or project management experience
5+ years of supply chain experience
Experience defining program requirements and using data and metrics to determine improvements
Bachelor's degree
Experience in forecasting, budgeting, variance analysis, and interpreting financial results across multiple business areas, or experience building and managing financial models for business forecasting and problem solving
Experience managing, analyzing and communicating results to senior leadership
Experience implementing repeatable processes and driving automation or standardization
Experience managing teams of 3 or more
Master's degree
Experience with ERP systems (e.g., SAP, Oracle, Workday), or experience working with Excel, reporting tools, and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually
USA, TX, Austin - 142,800.00 - 193,200.00 USD annually
