Generate change management requests & incident management tickets for Data Center facility;
Engage in non-office on-call responsibilities and respond promptly to emergency situations or incident, such as power failures or natural disasters, and review to refine the established Emergency Operations Procedures to effectively handle these situations;
Deeply involve with Colocation provider and contractors to resolve infrastructure engineering issues and conduct root cause analysis for operational issues;
Establish comprehensive English documentation to business & facility operations in partnership with the Colocation provider;
Constantly explore and recommend improvements to enhance the data center safety, security and availability;
Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
Take charge of the installation of the racks and conduct the rack space, power/cooling assessment;
Lead new build and expansion projects to improve the operations efficiency, including the design, implementation, and commissioning phases;
Assist in internal recruitment including conducting interviews and assisting with onboarding.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
3+ years of vendor management experience
3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Experience with Microsoft Office including Outlook, Word, and Excel
3+ years of construction or project management experience
Electrical or mechanical Journeyman License
operating engineering license such as DC II, DC III, or equivalent
Experience in construction or project management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.