Key job responsibilities
Oversee all aspects of the data center's critical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers
Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
Manage teams of 24x7 engineering technicians and Facility Managers in all facets of their career
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion
Ensure staffing levels are maintained and grow with expansions
Be actively involved in ongoing construction activities
Coordinate daily with a multitude of third party vendors ensuring adherence to contracted SLAs
Effectively and efficiently manage the operations budget and expenditures
A day in the life
Your normal day will be anything but normal. You have the opportunity to manage a high performing team that is tasked with the Operations & Maintenance (O&M) of a unique critical infrastructure environment. The team knows their roles, and they know how to succeed. Managing and sharing in their success is exciting and rewarding. High performing partner teams are woven into every step of the O&M, the acceptance of construction, management of the security parameters, and the overall safety, security, and availability considerations.
Experience hiring, developing, and managing high-performing technical teams
Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, and OSHA
Experience owning the operation of a mission-critical team or product
Experience with large-scale technical operations or large-scale compute farms
4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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