NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position.
Key job responsibilities
Training Program Management
Design and deliver engaging instructor-led training sessions covering data center operations, critical infrastructure systems, and standard operating procedures
Manage all logistics of new hire training programs, including scheduling, classroom coordination, and lab space utilization
Maintain and certify instructor qualifications and perform certification observations
Monitor trainee progress and address any behavioral or policy issues
Process training completions and maintain accurate training records
Learning Lab Management
Serve as Subject Matter Expert for all lab equipment and training facilities
Maintain and optimize training spaces and equipment
Develop and implement Standard Operating Procedures (SOPs) for lab equipment operation
Create practical training scenarios that simulate real-world data center situations
Support the setup and commissioning of new training labs across different regions
Prepare lab equipment and spaces for upcoming training sessions
Program Development
Collaborate with Subject Matter Experts to develop and update training materials
Identify and implement improvements to training content and delivery methods
Create supporting training resources and documentation
Stay current with latest data center technologies and operational practices
Gather and act on feedback from trainees, managers, and instructors
1+ years of Microsoft Office products and applications experience
Experience as a trainer and ability to manage a classroom of learners
Strong knowledge of critical infrastructure systems (UPS, HVAC, generators, etc.)
Technical degree or equivalent experience in electrical or mechanical systems
Experience with Learning Management Systems (LMS)
Experience with project management
Experience developing or delivering training programs across multiple sites or regions
Previous experience as a Data Center employee in one of the applicable fields (Data Center Engineering Technician, Data Center Technician, Cabling Technician, Decommissioning Technician, Logistics Technician)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MS, Canton - 71,600.00 - 125,400.00 USD annually
