You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure.
Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
Overseeing the day-to-day operations and maintenance of mechanical and electrical equipment across a region, to include HVSS.
Working closely with the Operations Principal Engineer, site Chief Engineers and broader operations teams to streamline maintenance procedures, and implement standardized risk assessment protocols.
Operating independently with limited direct management.
Enabling the operations organization to delivering 100% uptime on all customer supporting infrastructure.
Acting as an escalation point for all facilities-related issues within the region.
Training and mentoring technical operations staff members on the execution of all corrective and preventative maintenance activities on all mission-critical infrastructure.
Collaborating effectively with 3rd party providers to deliver operational excellence for all AWS customers.
Performing root cause analysis of equipment failures.
Creating and deploying new standard practices for Engineering Operations Technicians (EOT), Facilities and Cluster Chief Engineers (CE), and vendor support teams.
Ensuring all safety procedures are adhered to by vendor and Amazon staff.
Innovating and delivering portfolio of strategic projects on critical infrastructure to ensure class-leading performance.
Communicate complex technical information to a non-technical audience.
Work cross-functionally across teams to effect region-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience.
Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables.
Physical Requirements
Walk job sites in uneven terrain.
Work at heights and from ladders.
Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more.
Coordinate body movements when using tools or equipment.
Reach and stretch to position equipment and fixtures while maintaining balance.
Bend or twist the body into unusual positions while working.
Perform physical tasks all day without becoming overly tired.
Use hands to manipulate small wires and objects.
Work in a noisy environment.
Work at depths, such as under raised floors.
This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
5+ years of facilities management experience
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Engineering Technology, or 5+ years of working in data centers or critical infrastructure experience
3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
Experience in organizational leadership and development or talent management, with experience in a senior leadership role
Experience with large-scale power systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MS, Ridgeland - 125,400.00 - 187,300.00 USD annually
