You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Lead and supervise a team of Data Center Managers (3-9 areas and front-line managers) and 100-150 hourly associates within Regional Data Centers.
Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
Accountability for meeting and exceeding operational goals.
Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
Develop, improve, and share operational best practices across the globe.
Hiring, managing, and developing the operations management team including data center managers and data center operations technicians. Planning and executing the Infrastructure Operations component of new AWS data center buildouts, new colocation buildouts, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
Experience in successful insourcing and/or outsourcing specific tasks balancing internal skillsets with frugality.
Continuous improvement of operational processes, procedures, methods, and tools.
Essential Requirements
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
About the team
Experience in technical work related to computer systems and technology components
7+ years management experience in an operations, critical infrastructure, manufacturing, production, or distribution environment
3+ years' experience implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc.)
3+ Years of experience in working with network cabling, optic types, and test equipment, and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
Project Management Professional (PMP) or equivalent certification
Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.
Safety, security, and availability of incident response, incident management, and incident resolution.
LEAN Certification/Belts
7+ years' experience managing geographically dispersed teams
7+ years of hands-on experience with mission critical infrastructure
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, PA, BERWICK - 145,400.00 - 254,500.00 USD annually
