Key job responsibilities
The Infra Delivery Manager will
Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.
Manage inbound capacity from receiving through deployment stages
Manage the installation network and cabling infrastructure in a data center environment
Guide, train and educate staff on the best practices related to all service owner issues
Manage tasks and deliverables across small to large-size projects
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Provide weekly report to the data center manager
Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.
Recruit and train data technicians to ensure appropriate staffing levels
Host weekly staff meetings
Drive compliance to Amazon performance management requirements
A day in the life
The Infra Delivery Manager
Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform
Oversee their development and growth of their team
Tracking budgets, providing strategic direction and proposing technical solutions
Solve problems at their root and step back to understand the broader context
Installing and delivering our network equipment and related infrastructures to improve effectiveness through process innovation
About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
4+ years of people management experience
4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment
Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
Knowledge of networking infrastructure topology
certification in a relevant field (CCENT - Cisco Certified Entry Networking Technician, Network+, or CCNA - Cisco Certified Network Associate)
Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience conducting behavioral interviews and hiring
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
Experience contributing to the definition and implementation of automation opportunities within an operations environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TX, Floydada - 107,700.00 - 188,500.00 USD annually
