You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)
Key job responsibilities
Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.
Manage on-site teams of 24x7 shift technicians, sub-contractors and vendors ensuring that all work performed is in accordance with established practices, procedures and safety protocols. This is a night shift role.
Drive safety and security culture and compliance within the team
Hire, coach, and promote team members. Responsible for team's career development and performance management
Promotes healthy team culture and peak morale
Effectively and efficiently manage the operations budget and expenditures.
Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Utilize root cause analysis and troubleshooting/problem solving skills
Respond to out-of-hours emergency calls.
Role may support more than one location/site.
May assist in the build out of new facilities and assist in projects to increase current facility efficiency
Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks
About the team
2+ years of people management and team development experience
5+ years of engineering work managing large-scale services experience
Experience maintaining SLAs through the implementation of proactive issue detection and reporting
Experience operating a mission-critical team or product
High school or equivalent
3+ years of work in a management position with 5 or more direct reports experience
5+ years of work in data centers with an emphasis on building and equipment operation experience
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Manassas - 129,200.00 - 193,000.00 USD annually
